FAQs

Shipping

How can I track my order?

Orders can be tracked through the shipment confirmation email received upon your order shipping. If you have any questions about your order, our Customer Service team would glad to assist. Please call us at 401-289-2900 or contact through email at customerservice@purehaven.com

How is shipping cost calculated?

Shipping cost is calculated based on the total order amount. Please see the chart for shipping rates.

$25 or less $4.95
$25.01 to $50.00 $6.50
$50.01 to $75.00 $7.95
$75.01 to $100.00 $9.50
$100.01 to $125.00 $10.50
$125.01 and up 6% of order